Our Vision and Values - Step One Recovery

Ocean Recovery

Ocean Recovery has proudly supported over 2000 clients to successfully complete their treatment programme and start their new journey towards sustained recovery in our luxury 13 bed residential facility.

Founded on our five core values, at Ocean Recovery we work hard to ensure that our values remain at the heart of everything we do with our clients, staff and partners. It is so important that we maintain our values and provide the best quality care to patients as possible.

Our Values

Respect

• We work hard to treat people with kindness, privacy, dignity and respect.
• We look out for others, even when it isn’t our job to do so.
• We respect and support clients to make informed choices about their life.
• We value and respect the contribution that families and friends make to our client’s recovery.

Endurance

• We never give up and work hard to find a solution for patients.
• We are driven and see potential for recovery in all clients.
• We are passionate and always go the extra mile for our clients, colleagues and partners.

Holistic

• We aim to treat the whole person in their mind, body and soul to achieve a healthy recovery.
• We recognise that one size doesn’t fit all and there is no “right” method to achieve recovery.
• We are committed to involving and supporting the whole family network.

Action

• We achieve what we say we are going to do.
• We take our responsibilities for excellent services seriously and remain committed to learning and improving our services.
• We will push the limits whilst also respecting the boundaries of our patients.
• We uphold professional conduct in all we do and maintain discreet care for our clients.

Brave

• We are always willing to listen to clients, colleagues and others. We like to embrace change.
• We work hard to reduce the barriers that prevent recovery for our clients.
• We are not afraid to challenge discrimination or poor behaviour in our colleagues, clients or others.